I STILL HAVEN'T RECEIVED MY REFUND ?

You're still waiting on your refund, right? We know this can be annoying!

Depending on the country you're from & the returns courier you choose when returning your item(s), delivery times back to our warehouse can vary, so please bear this in mind before contacting our team.

Please note that once your items have been RECEIVED BY THE WAREHOUSE, it can take up to 7 days for your order to be processed and your refund to be actioned.

It can then take 5 days for your refund to appear in your account after the refund has been processed.

If your return is marked as delivered, sit tight, our returns team will be in touch by email once the return has been processed to confirm your refund.

 

DID THIS SOLVE YOUR QUESTION?

FAQ - SDF INDIA

HOW CAN WE HELP?

RETURNS & REFUNDS

Can I return a gift that was purchased for me?

Unfortunately, no. We apologize for any inconvenience this may cause!....

How refunds work ?

SDF India issues refunds to the original form of payment used on an order in the event that your order: Is canceled by SDF India . One or more of your items sold out since your order was processed Item(s) proved to be received damaged, defective, or incorrect SDF India will take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account. If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately. One or more of your items may have sold out since your order was processed. The amount refunded will go back to the gift card that was used, any remaining balance will be returned to your other form of payment. ....

WHEN WILL I GET MY REFUND ?

Due to increased volume there may be ADDITIONAL DELAYS IN YOUR REFUND BEING PROCESSED. Refunds will be actioned within 7 days from the date we receive your order back to our warehouse. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.....

WHEN WILL I GET MY REFUND?

Due to increased volume there may be ADDITIONAL DELAYS IN YOUR REFUND BEING PROCESSED. Refunds will be actioned within 7 days from the date we receive your order back to our warehouse. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.....

I STILL HAVEN'T RECEIVED MY REFUND ?

Please note that once your items have been RECEIVED BY THE WAREHOUSE, it can take up to 7 days for your order to be processed and your refund to be actioned. It can then take 5 days for your refund to appear in your account after the refund has been processed. ....

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