My order was returned to sender or refused ?

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

No. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

 

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FAQ - SDF INDIA

HOW CAN WE HELP?

GENERAL INFORMATION

HOW LONG DO I HAVE TO RETURN?

Our returns policy is depend on right reason to return items to us. For this you need to contact our support team.....

HOW CAN I CONTACT YOU?

Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need a little help or just want to say hello, click the connect to whatsapp found at the top header sub menu of expert help for a quicker response. Please only send ONE MESSAGE AT A TIME. Don't worry, our team will be in contact as quickly as we can. *Please also get in touch through only one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.....

HOW DO I CONTACT SDF INDIA BY EMAIL?

Should you like to email us, please contact the following: support@sdfindia.co.in....

HOW DO I CONTACT SDF INDIA BY CALL?

Should you like to call us, please contact mention contact page landline, phone number.....

WHAT INFORMATION DO I NEED TO PROVIDE YOU?

Be sure to INCLUDE AS MUCH INFORMATION AS POSSIBLE eg/ order number (#SDF123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.....

I received my package and have a problem?

Oh no! We do our best to get your order to you in perfect condition, but we understand that mistakes can happen. your complete satisfaction is our top priority and we will gladly assist you with any issues with your order.....

How can I view my order status without an account?

Unfortunately, you must be logged into an account when placing your order to be able to view the status of your order. Not to worry, though! All order updates, including confirmation and shipping emails, will be sent to the email address used to place to the order. ....

Accepted payment methods ?

1. Credit 2. Debit 3.UPI 4. Net Banking 5. Other....

My credit card was declined

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.....

I need my refund redirected to a different account ?

So sorry for the issue! Unfortunately, we are only able to issue a refund to the original point of purchase for the order. Please reach out to your bank for more information on how to reroute the funds to the correct account. ....

My order was returned to sender or refused ?

An order may be returned to sender for one of the following reasons: 1. An address is invalid or there is missing information, 2. The carrier is unable to deliver your package, or 3. The order is refused by the customer at time of delivery. ....

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