HOW CAN WE HELP?
SHIPPING
SO WHAT IF I’M NOT THERE TO RECEIVE MY PACKAGE?
If you can’t change your delivery address, and no one else can accept the delivery, it will be returned to us and you’ll be refunded in full. The courier may leave your order in a safe place at the address if it’s student accommodation or your place of work, for example, so we’ve extended the returns period to accommodate for that! ....
CAN I CHANGE THE SHIPPING ADDRESS FOR MY ORDER?
We will be happy to change the shipping address for you order! Please email our Customer Care team by clicking HERE with your order number and the updated address ASAP....
HOW LONG DOES IT TAKE FOR PACKAGES TO BE DELIVERED?
The delivery time for packages varies depending on the shipping method, carrier, and destination.....